[F.A.Q]

Question: I’m new to the BAREFOOT range. Which products should I start with?

Answer: If you suffer from dry, extremely dry, irritated, sensitive or uncomfortable skin, our SOS range is a must-have. Our advanced natural therapeutic formulas are gentle enough for all ages and may also be suitable for those prone to eczema and psoriasis. Regular use of our SOS regime will improve and maintain skin suppleness and regain a normal texture. Why not start with our Face & Body Rescue Cream, Soothing Face & Body Wash and also Dry Scalp Treatment Shampoo and Conditioner if you suffer from a dry, irritated scalp. If you have mature, prematurely-aging, combination or more oily skin types, you should use our Rosa Fina range. Rosa Fina is also great for women 25+ who are looking for preventative skin care or are simply in need of rejuvenation and a radiance boost. Rosa Fina is renowned for helping with scarring and rosacea. Why not start with our Anti-Ageing Day Cream (or Face Lotion for younger skins), Nourishing Cleansing Milk (for removing makeup), Face & Décolletage Oil (use at night) and Intensive Eye Serum.

Question: Are your products tested on animals? Are they suitable for vegans?

Answer: We don’t test any of our products or ingredients on animals. We use natural ingredients of which the origin is known and of which we know that no animal testing is being or has been executed. None of our ingredients is of animal origin (unlike some other natural brands we don’t use beeswax, propolis or honey) and so are completely suitable for vegans.

Question: What is the shelf life of BAREFOOT products?

Answer: Our SOS products have a shelf life of at least 3 years from manufacture if unopened. When opened and used correctly, the shelf life is at least 12 months. This is because our new SOS includes a natural preservative called Ethylhexylglycerin. Our Rosa Fina products have a shelf life of at least 2 years from manufacture if unopened. When opened and used correctly, the shelf life is at least 6 months. Remember that it is important to keep your products stored in a cool place away from sunlight.

Question: Is BAREFOOT packaging recyclable?

Answer: All Barefoot packaging is recyclable.

Question: Are BAREFOOT products suitable for babies and young children?

Answer: Our products are made of the most gentle of ingredients and are suitable for all ages. As with any product if you suspect a child may be hypersensitive, we recommend you patch test a small amount of the product on a discreet area like behind the ear or back of the neck.

Question: Is the new branded SOS range the same as the old one?

Answer: The new products have virtually the same formulas as the old ones except there is a change in the preservative system from Lonicera Japonica (Japanese Honeysuckle) to a combination of naturally sourced Capryl Glycol (from coconut) and Ethylhexylglycerin (vegetable). The type and level of active ingredients is identical and impeccable product performance has been retained.

Question: Is BAREFOOT Organic?

Answer: We believe that it is impossible to make high performance skin care products using just certified essential oils, herbal extracts and oils (even natural vitamins are banned from use in certified organic products). Our Barefoot philosophy is to create products that really work and are 100% naturally sourced, using as many certified organic ingredients as possible. Even our emulsifiers and preservatives are sourced from plants before processing. We are proud of the fact that our range contains some of the most natural high performance products available.

Question: Are BAREFOOT products really 100% natural?

Answer: The word ‘natural’ has different meanings to manufacturers and customers alike. To some manufacturers, a natural product just needs to contain 1% of natural ingredients for them to consider it natural. Natural ingredients themselves are of varying degrees of ‘naturalness’. Essential oils and other plant oils and herbal extracts are the least processed whilst emulsifiers, preservatives and other essential ingredients have to undergo some processing in order for them to be functional. At Barefoot, we only use ingredients that derived originally from plants. That means we exclude all petrochemicals and ingredients with PEG- as a prefix. We never use Propylene Glycol, SLS, SLES, and Carbomers, paraffin oil or wax.

Question: Can I get an allergic reaction from BAREFOOT products?

Answer: Although allergic reactions to Barefoot products are very rare indeed, if you think you have suffered an allergic reaction, please stop using the product. If you suspect you are sensitive to any ingredient used in our products, we would strongly recommend that you test a small amount of any new product on the inside of your elbow. If you experience any redness or tingling you should return the product for a refund.

Question: How much should I use on an area and how often?

Answer: Barefoot products are packed with active therapeutic ingredients, not fillers, emulsifiers and preservatives which mean our products tend to work more efficiently. Therefore you only need to use a small amount of product which just covers the area when massaged in. The area should feel moist but not congested with excess product. If you have drier skin use a little more and a little less if you have more oily skin. How often you apply depends is an individual matter. As above, due to the high percentage of actives in our advanced natural therapeutic formulations, you may find you can use less frequently than other products. Once or twice a day is probably enough with most of our face and body products. Hair products can be used daily and face masks need only be used once or twice weekly.

Question: Why is Barefoot expensive compared to some other brands?

Answer: We have specifically chosen the highest quality blend of the finest natural ingredients so our formulas are more complex than other brands. Natural ingredients are usually quite a lot more expensive than synthetic ones and they are less predictable so need careful handling. We use a higher percentage of active ingredients and we work from a quality and efficacy starting point rather than tying ourselves to cost constraints. This allows us to deliver superior products which you can genuinely trust.

Question: I love your SOS face & body cream for my eczema but I use a lot of it! How can you make it more economical? When will you launch an economy size pack?

Answer: We are aware that many of our customers get tremendous benefit from our SOS face & body cream (either for themselves or their families). Yet if you are using a lot of it every day it can work out quite expensive. At present we have an exclusive ongoing special promotion on our website which gives you an extra FREE 100ml tube of SOS face & body cream when you buy 5 tubes. Early next year we hope to be in the position to launch a new 250 or 300ml size pack which will be attractively priced. Make sure you are signed up for news and special offers so we can let you know the exact date of launch!

Question: Where can I buy BAREFOOT products?

Answer: You can buy Barefoot products on our fast delivery website or from one of the many health shops, pharmacies and national multiple stores using our up to date store locator: http://www.barefoot-botanicals.info.

Question: Are Barefoot products suitable for those with nut allergies?

Answer: Our products contain nut derivatives such as Macadamia, Shea Butter and Avocado (but no peanut). Often it is the nut protein that some people are allergic to but the nut ingredients we use come from the fatty part (however, if in doubt please don’t take any risks). The only products that do NOT contain any nut derivates are SOS Dry Scalp Shampoo, Rosa Fina Nourishing Cleansing Milk and Rosa Fina Facial Spritz.

Question: Does Barefoot use preservatives?

Answer: Any product that contains water needs a preservative of some sort to stop the growth of bugs and fungi. However at Barefoot we are incredibly selective about the purity of preservatives we will accept. We never use parabens, phenoxyethanol or formaldehyde. Our preservatives are partly essential oils and vitamins like ascorbic acid and vitamin E and other natural or mineral sourced preservatives such as Lonicera Japonica (Japanese Honeysuckle), Capryl Glycol (from coconut) and Ethylhexylglycerin (from vegetable glycerine).

Question: Are BAREFOOT products suitable for use during pregnancy?

Answer: All our products are safe to use during pregnancy (the levels of essential oils and Vitamin A are very small). However, as a double precaution you may wish to use after the 3rd month of pregnancy. Additionally please be aware that SOS Shampoo contains a very small amount of Rosemary essential oil which may raise blood pressure in certain sensitive individuals. If in doubt, please consult your health professional or midwife.

Question: What is the difference between SOS face & body cream and SOS daily rich body lotion?

Answer: Our SOS Face & Body Cream is our full therapeutic product designed particularly for patches of dry, itchy, inflamed, irritable or cracked skin. SOS Body lotion is designed for daily maintenance of generally dry or extremely dry skin. Use both together where you have patches of skin which need intensive treatment and generally dry skin.

Question: What is the difference between Rosa Fina Anti Ageing Day Cream and the Rosa Fina Face Lotion?

Answer: Both products are light and designed for mature or combination or more oily skins but the Face Lotion is for those that prefer a facial product which is less rich and more of a gel/cream texture. The Face Lotion is also good for younger skins or if you want a lighter cream for the summer months.